It may happen that you want to return an order. Maybe because the product is not as expected or maybe there is another reason why you want to return the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt.
After cancellation you have another 14 days to return your product. You will then be credited with the order amount excluding shipping costs. The shipping costs for returning to the webshop are for your own account. If you make use of your right of withdrawal, the product will be returned to The Leather Rebel with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us at retour@theleatherrebel.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
If the product is damaged or the packaging is more damaged than is necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and make sure that it is properly packaged for return.
Exchange product?
Do you want to exchange your product? That’s no problem. You can contact retour@theleatherrebel.com for this. You do, however, bear the costs for returning the product yourself.
I have entered a wrong delivery address!
Accidentally passed on a wrong delivery address? Please contact us as soon as possible at info@theleaterrebel.com. We will then try to change the order for you.